Per location, monthly. The discount grows with scale.
No setup fee. 14-day free trial. Cancel any time. Every plan includes Google, Yelp, Tripadvisor, and Facebook.
- All major review platforms
- Negative review alerts in 10 minutes
- Escalation routing
- Response drafting
- Weekly recap email
- Email alerts (SMS +$5/loc)
- Monthly billing, credit card
- Everything in Operator
- Owner rollup across all your locations
- Per-location GM permissions
- Worst-of-the-week digest
- Annual: 2 months free
- Monthly or annual billing
- Everything in Owner
- Brand HQ rollup dashboard
- Response guideline enforcement
- Brand-wide reporting
- Annual contract, invoice billing
- PO accepted
Add-ons
SMS alerts
+$5 per location per month.
For GMs who are not at a laptop. Email alerts are included on every plan.
Social posting (beta)
+$29 per location per month.
Facebook, Instagram, X, LinkedIn from one place. Opt-in.
White-glove onboarding
$499 one-time.
We connect your review accounts, set up escalation routing, train your GMs.
What will it cost me?
Type your location count. We show you what FranchiseFrontline costs, what Birdeye-style $300-per-location pricing would cost, and the difference.
How does this compare?
Public pricing from the major reputation platforms, on a per-location basis.
| Platform | Starting per location / month | Multi-unit discount published? |
|---|---|---|
| FranchiseFrontline | $49 to $79 | Yes |
| Birdeye | $299 to $349 | No |
| Podium | $399 (single) | No |
| Reputation.com | $80 to $150 (annual only) | No |
| ReviewTrackers | $89 (1 loc) | Partial |
Source: public pricing pages as of May 2026. Competitor pricing may have changed.
Frequently asked.
What if I'm a brand with franchisees, not an owner-operator?
Two paths. If you want to cover all your locations centrally, you sign one Enterprise contract at $49 per location per month. If your franchisees sign up individually and reach 50% of your locations, you get the brand rollup dashboard free. See For brands.
Is there a setup fee?
No. The white-glove onboarding service is $499 if you want us to do the setup; the self-serve path is free.
Do you do paid review acquisition campaigns?
No. We help respond to the reviews that are there. We do not run "ask your happy customer for 5 stars" campaigns. Several platforms ban that, and even where it is legal it is tacky.
Can I bring my own response writer?
Yes. The draft is a starting point. Every response goes through human approval before posting.
What happens at the end of the 14-day trial?
If you enter a credit card before day 14, you convert to Operator at $79. If you do not, the trial expires silently and the alerts stop. You can come back any time; your history is preserved for 12 months.